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Flying Bisons is a leading Digital Consulting & Delivery company based in the heart of Europe, Warsaw. Our mission is to help our clients Unleash Digital Potential™. We discover, define, design and develop world‑class digital products that drive business results for our clients, shaping digital experiences for millions of people around the world.

We stand out due to our end‑to‑end process that allows us to approach each and every challenge with confidence that we can deliver the best results. Our expertise includes Research, Digital Strategy, Branding, Content (Written, Photos, Videos), Product Design, Web & Mobile Development, Data Analytics & AI.

Contract type: B2B

Scope of tasks

• Preparation and execution of research processes, from mapping research problems to analyzing research materials.
• Creating reports and delivering key project insights to the team.
• Conducting research using the following techniques: user testing, in‑depth interviews (IDIs), occasionally focus group interviews – FGIs, tree testing, and card sorting.
• Preparing and facilitating workshops with clients and internal teams.
• Synthesizing and communicating findings to inspire the design and product decisions and create visibility across departments.
• Creating personas, user journey maps, and blueprints as outputs of the research you conducted.
• Collaborating with other researchers, as well as with the interdisciplinary team (designers, strategists, developers, data analysts).

What skills and experience do we expect?

• Documented commercial experience as a UX Researcher applying qualitative and quantitative research methods.
• Deep understanding of digital product lifecycle.
• Good command of written and spoken Polish.
• Great communication and presentation skills.
• Proactive attitude, you solve problems and figure things out.
• Ability to navigate multiple stakeholder groups and influence others.
• Strong attention to detail and highly developed organisational skills.
• Knowledge and experience in working with AI.

Nice to have

• Experience with tools such as: Dovetail, TheyDo, Lookback, Figma, FigJam, and platforms for conducting remote research.