Jobat

Our client is a fast-growing B2B organization investing heavily in the optimization of its digital landscape. As part of this transformation, they are looking for a Freelance IT Business Process Lead to analyze, redesign, and document key business processes, with a strong focus on e-commerce and IT systems.

Responsibilities

• Analyze and map end-to-end business processes across multiple departments.
• Assess the interaction between business processes and IT systems.
• Redesign and optimize workflows to improve efficiency, scalability, and user experience.
• Document business processes, functional flows, and system interactions.
• Collaborate with business stakeholders to gather requirements and translate them into functional process designs.
• Act as the interface between Business, IT, and external implementation partners.
• Support digital transformation projects related to e-commerce platforms and business applications.
• Ensure process governance, standardization, and adoption across the organization.
• Identify opportunities for automation and continuous process improvement.