Das ist der Job
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world!
Darum lohnt es sich
CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission‑based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire.
Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high‑end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities
• Conduct discreet evaluations of your favorite luxury brands in‑store, online, or sometimes both.
• Provide objective feedback about your experiences.
• Choose assignments that align with your profile and interests.
• Complete questionnaires after each evaluation.
• Comply with all given project objectives and special requirements from the luxury brand we represent.
Qualifications
• Must be 18 years or older.
• Existing client of premium and luxury brands.
• Not contractually engaged with any retail brands, to maintain integrity.
• Punctual, organized, detail‑oriented, reliable.
• Observant, passionate about customer experience.
• No prior experience needed, we look for honest feedback from real customers.
